Frequently Asked Questions
Everything you need to know about our premium home hydration solutions.
How long does shipping take for filtration systems?
Standard shipping typically takes 3-5 business days. For larger whole-home systems, please allow up to 7 business days for specialized handling and delivery.
What is your return policy for water pitchers and accessories?
We offer a 30-day risk-free trial. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund, minus shipping costs.
How often should I replace my filters?
To ensure the highest water quality, we recommend replacing standard filters every 2-3 months or after 40 gallons of use, depending on your local water hardness.
Do you offer professional installation services?
While most of our countertop units are DIY-friendly, we partner with a national network of certified plumbers to provide professional installation for under-sink and whole-home systems.
Are your products BPA-free?
Yes, all Tasting Water pitchers, dispensers, and filtration housings are made from 100% food-grade, BPA-free materials to ensure your safety.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for larger equipment purchases.